This page contains links to FAQs and informative forum threads regarding various issues. If you can't find a solution to your problem here, pop into Live Support Chat or post on the forums - info here. Live Support Chat can also be accessed by typing /supportChat while in-game.
Installation and Patching IssuesEdit
Issues related to installation of Ryzom, or to errors when attempting to patch Ryzom.
Crashing Issues/Error MessagesEdit
Game crashes and error messages.
- OpenGL and Direct3D - how to set up Ryzom to make best use of your hardware.
- Frequent disconnection with LinkSys routers
- Firewalls and port forwarding - look here if you have connection issues.
- Login errors
Tricks and TipsEdit
- Dual boxing (Running two clients on one computer)
- Rystore - Automatically backs up clientside save data (i.e. interface settings) on launch of client
- Manually backup clientside save data
- Increase maximum camera zoom - NOTE: This is not endorsed by the devs or support staff; while using this mod won't get you banned, the CSR team may refuse to help you with technical issues if you are using this mod.